Wednesday, February 8, 2017

Citrix IMA Service Failed to start



Problem: Citrix IMA service failed to start 


1 Change the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA\RUNTIME\PSRequired to 0


2 Restart the IMA service.

Description:

dsmaint recreatelhc, which renames the existing LHC database, creates a new database, and modifies the following registry key HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA\Runtime\PSRequired key to 1.
Setting the value PSRequired to 1 forces the server to establish communication with the data store in order to populate the LHC database. When the IMA service is restarted, the LHC is recreated with the current data from the data store.


Note: For XenApp 6 or later the registry key path is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\IMA\ RUNTIME\PSRequired


There is also a built-in utility to verify the LHC called LHCTestACLsUtil.exe file located in C:\Program Files (x86)\Citrix\System32 of the XenApp server. To run this utility, you must have local administrator privileges. CTX133983 - Citrix IMA HELPER TOOL

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